Trust Center

Data Subprocessors


SpeakerTravel engages and uses data processors with access to certain Customer Data (each a Subprocessor). On this page, you’ll find information about the identity, locations and role of each Subprocessor.

The list of Subprocessors we engage with may change as our business grows and evolves.

Infrastructure Subprocessors

Microsoft
Location

European Economic Area (EEA)

Purpose

We use the Azure Data Center in West Europe as the primary location to host the SpeakerTravel infrastructure, with North Europe as a secondary.

Applies

Always applies

OhMySMTP Ltd - MailPace
Location

United Kingdom / France

Purpose

When the service needs to send an automated email to an organizer or speaker, for example when inviting a speaker or when sending ticket information.

Applies

When sending automated email

Other Subprocessors

AllMyles
Location

European Economic Area (EEA)

Purpose

We use AllMyles to search, book and issue tickets for flights. For search, we share the itinerary and dates with them. Other personal data is only shared when creating a booking.

Applies

When searching, booking and issuing flight tickets.

Duffel
Location

United Kingdom

Purpose

We use Duffel to search, book and issue tickets for flights. For search, we share the itinerary and dates with them. Other personal data is only shared when creating a booking.

Applies

When searching, booking and issuing flight tickets.

Rail Europe S.A.S.
Location

European Economic Area (EEA)

Purpose

We use Rail Europe to search, book and issue tickets for trains. For search, we share the itinerary and dates with them. Other personal data is only shared when creating a booking.

Applies

When searching, booking and issuing train tickets.

All Aboard AB
Location

European Economic Area (EEA)

Purpose

We use All Aboard to search, book and issue tickets for trains. For search, we share the itinerary and dates with them. Other personal data is only shared when creating a booking.

Applies

When searching, booking and issuing train tickets.

Amadeus
Location

European Economic Area (EEA)

Purpose

When an organizer creates a traveler invitation, we send the itinerary to Amadeus to perform a price check. No personal data is shared with Amadeus.

Applies

When organizer invites a traveler

Stripe
Location

Global

Purpose

We're using Stripe to handle secure payment via credit card and other payment methods. When you make an online payment, you will need to share your personal data with Stripe in order to handle the transaction.

Applies

When organizer makes a payment

Microsoft, Google
Location

Global

Purpose

Personal data is retrieved once during initial registration when you use social logins. No personal data is shared with these providers.

Applies

On social login

Freshworks group companies - Freshdesk
Location

European Economic Area (EEA)

Purpose

When the organizer or traveller requests support via e-mail, Twitter or directly from within the app, a support ticket is created in Freshdesk. The data shared in communication varies based on what is needed to resolve a specific question, and on what the organizer or traveller decides to share with our support team.

Applies

When communicating with our support team


Version history

  • August 1, 2024 - Added All Aboard AB subprocessor
  • January 1, 2024 - Added Rail Europe S.A.S. subprocessor
  • May 1, 2023 - Added OhMySMTP Ltd - MailPace subprocessor
  • May 1, 2023 - Removed Mailgun Technologies, Inc. - MailJet subprocessor
  • October 1, 2022 - Added Duffel subprocessor
  • September 1, 2022 - Added Freshworks subprocessor
  • January 1, 2022 - Initial version